FAQs / Help
Please book a timed ticket online to guarantee admission.
Our tickets are sold by arrival times and once you are on board you can stay as long as you wish within our opening hours.
Refunds are available up to 48 hours before your visit. Bookings can be moved free of charge. To request a refund please e-mail email@example.com with your order reference.
Yes, please call 0131 555 5566 or email firstname.lastname@example.org. Please note that calls are answered, and e-mails monitored Mon-Fri 9am-5pm.
Tours are self-guided and include an audio tour available on your mobile or an audio handset which is included in the price of admission.
Yes, we can store luggage while you enjoy your tour of Britannia.
Our Tea Room, Gift Shop and NAAFI will be open.
Britannia is highly accessible via a central lift. For further information please see our accessibility page where you can find our access statement.
We offer a discounted rate for armed forces. This is available from our ticket desk in Ocean Terminal Shopping Centre.
Visitors to Britannia should use the Ocean Terminal Car Park. Parking is free and level E of the Car Park will bring you out on the same level as the Britannia Visitor Centre. There are accessible spaces and dedicated parent and child parking bays available on this level.
There is no allocated motorhome parking, car parking is free and there is a multi-story car park. There are however, frequent bus and tram services to Ocean Terminal.
We close 2 hours after the last admission.
Due to the upcoming construction work at Ocean Terminal Shopping Centre, Britannia will be closed 11 - 23 March and 29 April - 5 May. Ocean Terminal is currently undergoing redevelopment, adding new leisure and retail businesses, as well as residential spaces. As part of this redevelopment, Britannia will also be gaining a new Visitor Centre and Gift Shop which will involve us operating out of temporary accommodation whilst these new facilities are being created.
Last admission on 24 December is 2:30pm and 31 December is 3:00pm. The Royal Yacht Britannia is closed on 25 December and 1 January.
We recommend you allow 2 hours for your visit. Please allow longer if you wish to visit our stunning Royal Deck Tea Room.
We welcome guide dogs, hearing dogs and other recognised assistance dogs. It is not possible to bring other dogs into Ocean Terminal or on board Britannia.
You are welcome to take photographs on board. There are some great photo opportunities on the outer decks.
There is no hotel accommodation on The Royal Yacht Britannia. Our sister ship, Fingal, offers 22 luxurious cabins, inspired by Fingal’s rich maritime heritage and named after Stevenson Lighthouses. Fingal Hotel is now permanently berthed just moments away from Britannia in the historic Port of Leith. Stay aboard and treat yourself to an unforgettable experience in The Lighthouse Restaurant & Bar, serving Afternoon Tea, dinner and spectacular cocktails, open to overnight guests and non-residents.